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Industry Education

Birthday University is proud to work with the following industry partners in creating high-quality educational opportunities for entertainment industry operators and managers.

FOUNDATIONS is a 3-day comprehensive educational workshop and seminar program covering all aspects of planning, designing, developing and operating a location-based entertainment business for long term success. Foundations includes over 22 hours of instruction plus a behind the scenes tour of a state-of-the-art family entertainment and children's edutainment centers.

FOUNDATIONS provides a complete blueprint for anyone developing and opening a new center or significantly expanding or renovating an existing location-based entertainment facility. Attendees will tap into over 100 years of combined experience and expertise from the industry's top consultants and operators, to eliminate the learning curve and avoid the mistakes of less fortunate past companies who are struggling to survive or have closed. You'll also have a lot of fun, including a behind the scenes tour and chance to try out the fun at an area family entertainment center.


2010 Schedule
Chicago July 2010
 Dallas

Speakers include Randy White Whie Hutchinson Leisure & Learning Group
Frank Seninsky Alpha Omega Amusements
Randy WhiteAlan Fluke All Entertainment & Associates
Frank SeninskyPeter Olesen Peter F. Olesen & Associates
                         Jerry Merola Amusement Entertainment Management
Alan Fluke
Peter Olesen
Jerry Merola
Businesses don't plan to fail,
they fail to plan.


www.foundationsuniversity.com


LaserTron's
Professional Laser Tag Operator's Conference


LASERTRON (Buffalo NY) offers its operators and prospective operators the opportunity to join fellow LASERTRON Owners, General Managers, Assistant Managers, Marketing Managers, and Technicians for two days of educational presentations, dialogue exchange and invaluable operations know-how for family entertainment centers.

Learn more about the conference on LASERTRON's web site.

Topics include:

Management Leadership Systems

  1. No Excuses (Be Solution Oriented)
  2. Team Building - Get the Right People on the Bus
  3. Develop the Right Knowledge and Experience
  4. Focus on the Right Things
  5. Persistence to Stay Focused on the Right Things
  6. Tap Into Everyone's Experience and Knowledge
  7. Change when the Evidence is Clear (Listen to the Market Place)
  8. Provide the Right Tools to Succeed for the Right People on the Bus
  9. Decisive Decision-Maker Tools
  10. Quarterly Management & Staff Evaluations for Staff Members & Management
  11. Quarterly Accomplishments, Assigned Projects, Education, Team Assists
  12. Daily Actions of Management
  13. Planning "The most important question to ask everyday is the following:"
  14. Courage and Commitment to stay focused and "Make It Happen"

Operational Systems

  1. Site Selection
  2. Entertainment Center Layout
  3. Systems for Creating and Delivering the Best Products and Guest Experiences
  4. Hiring and Training Systems
  5. Maintenance Systems
  6. Guest Service Systems
  7. Guest Feedback Systems
  8. Implement a Bonus or Incentive System for Management and Staff
  9. Marketing and Sales Systems
  10. Information and Accounting Systems
  11. Capital Investment and Capital Reinvestment Systems

The conference is held four times per year in Buffalo, NY in the months of January, April, July, and October. Seating for each conference is limited to 50 attendees.

If you would you like to attend this event, please contact Steve Kessler of LASERTRON at (800) 897-8766 ext.107 for additional information or send LASERTRON an e-mail at conference@lasertron.us.